I don't know what's wrong with my Phantom, what should I do?
Speak to one of our techs by email firstname.lastname@example.org or you can fill in our enquiries form. They will be happy to get you flying againHow long does it take to get My Phantom back?
Normal turn around time is 6 - 12 working days. If we need to send away for parts to repair your Phantom this will add a few days. We will keep you updated about any delays via E-MailWhat things do i need to post to you?
What to send
- 1 set of props
- 1 battery
- Battery charger (in case we don't have one for your drone)
- Smart phone
- SD Cards
We can collect your Phantom using UPS. If you have selected the UPS collection option you will then be asked to email us the weight and dimensions of your packageHow much will it cost to get my Phantom fixed?
we charge only £35 an hour with a price cap at £70 on labour.
To get your repair quote fill in our Enquiries form and ask for a quote
Price match Find a price cheaper on any UK drone repair site and we'll try to beat it. Just send us a link to there repair quote.Postage price
These prices are only averages and depend on the size and weight of your box
- Return postage only: £17. (or 12 without insurance. You choose when booking)
- Collection and return: £32 (or 24 without insurance. You choose when booking)
Phantom 1 & 2 notes
DJI do not make parts for the Phantom 1 & 2 any more so please use our Enquiries form before booking your repair to make sure we can get the parts for your repair.Phantom 2 Vision camera gimbal faults
We cannot get parts for the gimbals any more so Phantom 2 vision gimbal faults can not be repairedPhantom 2 Vision + Video down link
We cannot get Phantom 2 Vision WI-Fi units any more so video faults cannot be repairedWhat if you can't fix my Phantom?
If we can't fix your Phantom we will not charge for looking at it. We will only charge the postageGot a question not answered above?
Get in touch and will be happy to help
Request a Call Back